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Contextual Design: Defining Customer-Centered Systems (Interactive Technologies)

Hugh Beyer, Karen Holtzblatt




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 | #731134 in Books |  1997-09-15 |  1997-09-01 | Ingredients: Example Ingredients | Original language:English | PDF # 1 |  9.25 x1.12 x7.25l,1.81 | File type: PDF | 496 pages

||0 of 0 people found the following review helpful.| Five Stars|By Clement S.|Great book! A must read!|2 of 2 people found the following review helpful.| Content good, editing bad|By M. J. Downey|The Kindle edition is laden with typos and editing errors. Looks like they converted an early draft rather than something that'd been copy-edited. The content is good; but it'd be nice i|.com |There's certainly no shortage of software design methods: most demand total allegiance, and many claim to be the only true way to delivering useful and maintainable software systems in a timely manner. Contextual Design describes another worthwhile

This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations. This is a practical, hands-on guide for anyone trying to design systems that reflect the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design p...

You can specify the type of files you want, for your device.Contextual Design: Defining Customer-Centered Systems (Interactive Technologies)   |  Hugh Beyer, Karen Holtzblatt. I was recommended this book by a dear friend of mine.

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